East River Medical Imaging, P.C
Notice of Data Security Incident
East River Medical Imaging (“ERMI”) takes the privacy and security of patient information very seriously. On November 22, 2023, we began sending notification letters to patients and employees of a security incident involving some of their information.
On September 20, 2023, ERMI identified suspicious activity within our IT network. We immediately initiated our incident response process, began an investigation with the assistance of a cybersecurity firm, and notified law enforcement. The investigation determined that an unauthorized party accessed our network and, between August 31, 2023 and September 20, 2023, accessed and/or copied some documents on the system.
The documents involved in this incident contained information that varied from person to person. Depending on the person, information impacted may have included name, contact information, insurance information, exam and/or procedure information, referring physician, and/or imaging results, and/or Social Security number. For employees, the information reflected names, contact information, financial account information, Social Security number, and/or driver’s license number.
We have and will continue to take steps to enhance the security of our computer systems and the data we maintain. To help prevent something like this from happening again, we have enhanced our network monitoring capabilities, and will continue to assess and supplement our security controls going forward.
We are offering individuals whose Social Security number or driver’s license number was impacted complimentary credit monitoring services. Enrollment information is included in notification letters sent to those individuals. We recommend as a best practice that patients review statements they receive related to their healthcare. If they identify charges for services not received, they should contact the healthcare entity or health insurer immediately.
We remain committed to protecting the confidentiality and security of information we maintain, and apologize for the concern this may cause. If patients have questions, they should call 1-800-630-4065 available Monday to Friday 9:00 AM to 11:00 PM ET and Saturday and Sunday 11:00 AM to 8:00 PM ET, excluding major U.S. holidays. Please be prepared to provide engagement number B108138.